C~urb PSL Landlords

To allow us to provide the service you would expect from us, we process the following information about you:

• Name
• Address
• Telephone number
• E-mail address
• National insurance number
• Next of kin
• Your bank account details
• Identification documents such as passport, driving license and birth certificates
• Buildings insurance and confirmation of property ownership

We need your information and will use your information:

• to undertake and perform our obligations and duties to you in accordance with the terms of our contract with you
• to enable us to supply you with the services and information which you have requested or expect from us
• to enable us to respond to your repair request, housing application and complaints made
• to analyse the what we collect so that we can administer, support and improve  our business and the services we offer
• to contact you in order to send you details of any changes to our services which may affect you
• for all other purposes consistent with the proper performance of our operations and business
• to contact you for your views on our services.

We need your information and will use your information:

• to undertake and perform our obligations and duties to you in accordance with the terms of our contract with you
• to enable us to supply you with the services and information which you have requested or expect from us
• to enable us to respond to your repair request, housing application and complaints made
• to analyse the what we collect so that we can administer, support and improve  our business and the services we offer
• to contact you in order to send you details of any changes to our services which may affect you
• for all other purposes consistent with the proper performance of our operations and business
• to contact you for your views on our services.

We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you.

To view how long we keep your personal data, please visit our retention schedule here.

All personal data processed by Link PSL is done so under the contractual condition of processing. The lease agreement forms the contract between you and Link PSL as The City of Edinburgh Council’s managing agent. Any special category of personal data processed by Link PSL falls under the explicit consent condition of processing.

The information you provide to us will be treated by us as confidential.

We may disclose your information to third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:

• Repairs contractors
• Housing management computer system provider

We may receive the following information from third parties:

• Payments made by you to us or by us to you
• Information from Landlord Registration
• Information from your lender
• Information from City of Edinburgh Council departments

If your details change, please contact the Private Sector Leasing team on 0330 303 0087 to inform us to ensure that all of the information we hold about you is up to date. 

You can contact our data protection officer at datamanagement@linkhaltd.co.uk or by post to Link House, 2c New Mart Road, Edinburgh EH14 14L. 

You have the right to ask us for copies of your personal information. 

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

You have the right to ask us to erase your personal information in certain circumstances. 

You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

You have the the right to object to the processing of your personal information in certain circumstances . However, if Link can demonstrate that there is a compelling reason to process such personal data then we may refuse to stop processing your personal data.  

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.